Frequently Asked Questions

  1. What are the different kinds of products available?

    Our brilliant collection comprises of invitation cards and Tambhuza bags. Our compilation of cards include invites for all kinds of occasions like Wedding, wedding reception, engagement, Mundan, thread ceremony, inauguration, housewarming, walima and anand karaj amongst others. Our cards vibrate with traditional fervour, modern ethos and designer elegance- explore and pick according to your tastes!

  2. How to choose and make a purchase?

    Step into our online portal and start your search. You can explore our Cards according to categories based on Religion, ceremony, finish, type, orientation and print type. All cards have price displayed against them. Select the card/s of your choice, set the quantity and Click on add to Cart. If you have multiple choices, add all of them to the cart and then go to checkout. Enter your billing and shipping address here and finally select your payment option and click on place order.

  3. What are different payment options?

    Payment options available are as follows:

    Online Payment: You can make this payment using your credit and debit card. Our secure payment system will ask for your card details like name of the cardholder, card number, card expiration date and CVV. Ones entered you will be directed to the appropriate payment gateway where you can choose to either use your password or One-time password (OTP) to execute the payment. Net Banking: Select your bank name from the dropdown list which will take you directly to your bank’s login page. After entering your Username and Password, just confirm the amount of transaction in favour of Kingofcards. Further confirmation will be required by entering OTP sent by your bank to complete the transaction.

    Bank Transfer: Check the Bank transfer payment mode which will direct you to bank’s login page. Enter your username and password to confirm the transaction and effect the payment. Cash on Delivery (COD): This option is available for selected locations only. Check with our customer support to know whether your area is serviced by COD. Minimum cart value of Rs. 2000 is required for a COD order. Further it is applicable for non-printed card orders only.

  4. What are the different types of add-on products available?

    We have a gorgeous collection of plastic idols which includes lord Ganesha idols and items that suit Islamic sensibilities.

    Do away with boring and old gift wrappers this wedding season! Our Tambhuza bags add a touch of class to the ways of gifting. Place your gift and cards inside the bag for your guests and elevate the style quotient just like that!

    We at KOC also appreciate your need for leaflets in the cards to accommodate all details of the event/s. Let us know of your requirement while placing the order and we would be happy to insert some extra leaflets in your cards.

  5. How do I track my shipment?

    After confirming the order, we shall send across the shipping details to you including courier name and tracking id. By using this id you can track your shipment in the respective websites of the couriers. Below are our standard service providers and their webpage for tracking.

    Blue Dart

    Professional Courier

  6. Does the price of the Card displayed include printing cost?

    No, the price displayed is exclusively for the card. Printing charges are separate and start from Rs. 1500.

  7. How to order and pay for samples?

    If you want to get real feel of the card, then you can order for samples. You can choose up to five cards and add to sample cart. Thereafter just make the payment as mentioned above and the samples will reach your doorstep.

    For further information, contact our customer care.

  8. Can I get unprinted cards?

    Yes, you can order for unprinted cards and they will be charged as per the price displayed against them on the portal.

  9. In how many languages is the printing support available?

    We do printing in English, Hindi, Bengali, Marathi and Urdu.

  10. Is Cash on delivery available in my area?

    You can share your address along with Pin code with our customer support and they will advise whether COD is available in your area.

  11. Is Cash on delivery available on printed cards?

    No, Cash on Delivery facility is available only on unprinted cards.

  12. How do I co-ordinate print matter? How do I proof read before the actual printing?

    After placing the print order, you have to share the print content on mentioning your order number. We draft the card design and send a soft copy to you for proof reading. Only after your confirmation and approval we proceed with final printing.

  13. Can I order printed Sample?

    No, Cards sent as samples are plain. But we can send printed inserts for you to check the print quality.

  14. Can you create customized cards?

    Yes. For orders in bulk quantity we do take requests for customization of cards.

  15. Is additional discount available for bulk orders?

    Please contact our customer support.